“I was so impressed by all the associates at Volusia Eye Associates.
Dr .Heck gave me the most comprehensive eye exam I can ever remember. She took her time to make sure I had the right contacts for my eyes. It took two appointments to fit them and make sure they were the perfect prescription. I see perfectly now and they fit great. I am very thankful for the professional and caring attitude of everyone there. ”
"One of the very best eye exams ever! Michelle, Christie and Dr Knuckles are awesome! If you want to be treated with respect, kindness and given essential information about your eye health, do yourself a favor and call Volusia Eye Associates for an appointment. You will not be sorry."
"I honestly don't know where to start! I've been wearing glasses since I was five years old and this experience with Volusia Eye Associates was one of the very best I have ever had. The entire staff was exceptionally friendly, professional, courteous and considerate. The eye exam given to me by Dr. Chelsea Heck and her assistant was thorough and I appreciated having the different steps explained to me. When it was time to choose my frames, I had a little bit of an emotional time since this was the first occasion to choose new frames since my husband passed away. He always helped me pick them out. Bonnie was so kind and said, "Well, I am here and I will help you!" And she did, too! Ani is a wonderful person and I enjoyed interacting with her. So, you see (I meant to put in that pun!), this was a most excellent appointment for me and I will continue coming here for many years to come. Thank y'all so very much! Oh, and one more thing... the Contigo water bottle is awesome! And the free refills of the lens care solution is a great idea, too! Wow!!!"
"I recently went to VEA for the first time to get my eyes checked and some new glasses. I can't say enough about everyone in the office that I saw. The staff was very helpful in everyway. I have eyes that are very sensitive to light and they did everything possible to make me feel comfortable during the exam. When my glasses were ready I was unable to get to their store as I had a hip replacement 4 days before. They were very understanding and went above and beyond what I expected. One of the very nice ladies in the office offered to and did personally deliver my glasses to my house because she would be in my neighborhood. The glasses are great and so is the whole staff."
"Volusia Eye Associates were able to see me in one day for, what I felt was an emergency. An eyelash was sticking my eye and causing pain. The doctor saw me and removed the eyelash. Everyone in the office was very nice. The wait was short making me feel like I was seen immediately. I'll go back if I ever need help while in New Smyrna."
"I had my first visit to Volusia Eye Associates today I saw Dr. Chelsea Heck She listened to me and changed my eye drops, explained my problem. I was impressed with the time she took with me. The visit was very satisfactory."
"After Dr. Knuckles left Visionworks I decided that I wanted to stay with him as my eye care specialist. I was more fortunate than I thought because everyone at Volusia Eye associates is wonderful. I highly recommend their services."
"My wife and I both found Dr. Heck and her assistants to be very professional, competent, and patient-friendly. We appreciated that they didn't try to sell us new glasses prescriptions that we didn't need."
"Just got my new glasses. I Can't believe what I've been missing. The whole staff really made this a great experience. Thanks again for the pleasant experience."
"Great experience! Great people! Will continue to use them permanently."
"I has just arrived in New Smyrna after having eye surgery in Pennsylvania and was having a problem. After being told my my northern eye surgery office to seek medical attention, I called Volusia Eye Associates and was given a same-day appointment. Chelsea Heck, O.D., and her staff are friendly, compassionate, thorough, and professional. I was very pleased with their service and helpful attitude."